Payments are generally final after service starts. The 3-day Pro Artist free trial, renewals, cancellations and the limited exceptions are explained below.
Last updated · August 2026
Payments made to DistriBeats — including annual subscriptions, PayOnce distribution, AI Mastering, EPK, DistriLinks, promotion packages and release add-ons — are non-refundable after the applicable service has started, a release has entered processing, or a digital deliverable has been made available, except for the limited exceptions below or where applicable law requires otherwise.
Takedowns are free on active Pro, AI Pro and label plans and on PayOnce releases. A takedown fee of ₹2,000 / $20 per release applies on the free Collab plan and on an expired Pro, AI Pro or label plan — renewing the plan makes the takedown free. A takedown charge is a processing fee and is not a refund of the original distribution payment.
You can cancel any time from the Account tab. Cancelling stops future billing and your plan stays active until the end of the paid period. Chargebacks filed instead of contacting us result in immediate account suspension.
Ask first — artists@distribeats.com. We'd rather explain than take money you regret.